Event Start Time: 04-21-2023 1:05pm PST
Current Status: Services Restored as of 5pm PST on 04-21-2023
Event: Server Down
Status: We currently have a server that has gone down. This is affecting some clients website and email. The affected sites are coming back up on a new server, but it can take a little bit for service to be restored. We will update this post as we have more information.
Update at 3:09pm PST:
There was an issue with the DNS during failover to the new server for the downed sites. We are resynchronizing now, and hope to see sites and email starting to come back online in the next few hours.
We appreciate your patience during this outage, please know we are doing everything in our power to restore services ASAP.
Update at 4:57pm PST:
Sites have been fully recovered on the failover server and services are almost 100% restored. Some sites may experience intermittent connectivity issues between now and tomorrow morning, but at this point everything is done on our side and it is now just a waiting game.