Current live status of all SBO Cloud Services
Event Start Time: 04-23-2023 11:05am PST Current Status: As of 8:06AM PST on 04-24-2023 about 100% of DNS services have been restored, but we still are seeing some sites that are returning incorrect IPs according to the Zone record. It is a DNS sync issue and we are working diligently to resolve. Event: DNS Servers…
Read More “Major Event: Multiple DNS server outage 04-23-2023” »
Event Start Time: 04-21-2023 1:05pm PST Current Status: Services Restored as of 5pm PST on 04-21-2023 Event: Server Down Status: We currently have a server that has gone down. This is affecting some clients website and email. The affected sites are coming back up on a new server, but it can take a little bit…
Read More “RESOLVED: Server Outage – cPanel Hosting 04-21-2023” »
Silicon Valley Scheduled Maintenance – 2022-10-11 Event Type: Network Upgrade We are performing system changes in the Silicon Valley location during the following scheduled maintenance window. Start Time: 2022-10-11 11:00:00 UTC End Time: 2022-10-11 15:00:00 UTC We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every…
Read More “Silicon Valley Data Center – Scheduled Maintenance 10-11-2022” »
Starting August 22, 2022, we are in the process of enabling the Suspicious Login Alerts security feature for all administrative and user accounts. Why are we doing this? Suspicious Login Alerts act as the last line of defense in the event an account’s login credentials are stolen and the account is accessed by an unauthorized…
Read More “Suspicious Login Alerts – Enabled for all Exchange Customers” »
Our Hosted Exchange provider is currently experiencing a major outage affecting ALL Hosted Exchange services. Some symptoms of this issue is: Unable to check email via Outlook OR Outlook Web Access (OWA) Password Dialog Box keeps popping up No email flow to and from Mobile and Non-Mobile devices We will communicate updates below as they…
Read More “RESOLVED: Critical Outage 09-15-2022 Exchange Email and associated Control Panels” »
Details Change Title: Microsoft Exchange Server Update Change Type: Routine Risk: Medium Start Time: Tuesday, 09 August 2022 23:00 (Pacific Standard Time) End Time: Thursday, 11 August 2022 03:00 (Pacific Standard Time) Expected Downtime(min.): 15 Services Impacted: All Exchange Services Expected Impact: We will be installing urgent Microsoft updates that require rebooting your server. Individual…
Read More “HOSTED EXCHANGE Maintenance Notification: 24098” »
Start Time: Wednesday, June 22, 2022 1:00 PM End Time: Thursday, June 23, 2022 5:47 AM New Event: 1950 Outlook for Mobile/Mac Connectivity Issues Started at: Wednesday, 22 June 2022 16:00 ET Updated at: Wednesday, 22 June 2022 18:08 ET Summary of Issue: Due to a recent Microsoft update, Intermedia-hosted mailboxes and external accounts (non-Microsoft hosted accounts such…
Read More “RESOLVED – 06-22-2022: New Event 1950 Outlook for Mobile/Mac Connectivity Issues” »
Starting on June 1, 2022, the pricing for all Windows Server Licenses running on our cloud instances will change. Here is what you need to know: – SBO is moving to a simple and predictable pricing model for Windows licenses – Windows Server Standard will cost $14/vCPU (per core) – Windows Server Datacenter will cost…
Read More “Pricing for Windows Licenses changing on June 1, 2022” »
3:10pm PST: Update – Monitoring – Services have been restoring; our Network team will continue monitoring connectivity for this infrastructure zone. 2:01pm PST: Update – We are continuing to investigate this issue. Investigating – Our team is currently aware of an upstream provider issue impacting our Ashburn datacenter. Our Network admins are currently investigating the situation. We will…
Change Title: Update Exchange Front-End services to Exchange 2019 Change Type: Routine Risk: Low Start Time: Tuesday, 08 March 2022 23:00 (Pacific Standard Time) End Time: Wednesday, 09 March 2022 02:00 (Pacific Standard Time) Expected Downtime(min.): 0 Services Impacted: Exchange services Expected Impact: To continue providing our customers with high service levels, SBO will be…
