Current live status of all Twilight I.T. Cloud Services
Current Service Status: cPanel Servers and Email on those servers are currently experiencing an outage due to a security patch that was put in place in the evening of July 27. Our server techs are in process of working with the cPanel support team to get the issue resolved. PLEASE NOTE: This issue is NOT…
Maintenance Window: From 00:01 CST on December 3rd Duration: Approximately 6 hours Nature of Maintenance: We are implementing essential changes to our infrastructure to enhance the quality and reliability of our services. This includes a significant upgrade to our colocation facility in the St. Louis location. Facility Upgrade: The datacenter has invested over $1 million…
Read More “Planned Maintenance: DataCenter facility upgrade” »
Event Start Time: 04-23-2023 11:05am PST Current Status: As of 8:06AM PST on 04-24-2023 about 100% of DNS services have been restored, but we still are seeing some sites that are returning incorrect IPs according to the Zone record. It is a DNS sync issue and we are working diligently to resolve. Event: DNS Servers…
Read More “Major Event: Multiple DNS server outage 04-23-2023” »
Event Start Time: 04-21-2023 1:05pm PST Current Status: Services Restored as of 5pm PST on 04-21-2023 Event: Server Down Status: We currently have a server that has gone down. This is affecting some clients website and email. The affected sites are coming back up on a new server, but it can take a little bit…
Read More “RESOLVED: Server Outage – cPanel Hosting 04-21-2023” »
Silicon Valley Scheduled Maintenance – 2022-10-11 Event Type: Network Upgrade We are performing system changes in the Silicon Valley location during the following scheduled maintenance window. Start Time: 2022-10-11 11:00:00 UTC End Time: 2022-10-11 15:00:00 UTC We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every…
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Starting August 22, 2022, we are in the process of enabling the Suspicious Login Alerts security feature for all administrative and user accounts. Why are we doing this? Suspicious Login Alerts act as the last line of defense in the event an account’s login credentials are stolen and the account is accessed by an unauthorized…
Read More “Suspicious Login Alerts – Enabled for all Exchange Customers” »
Our Hosted Exchange provider is currently experiencing a major outage affecting ALL Hosted Exchange services. Some symptoms of this issue is: Unable to check email via Outlook OR Outlook Web Access (OWA) Password Dialog Box keeps popping up No email flow to and from Mobile and Non-Mobile devices We will communicate updates below as they…
Read More “RESOLVED: Critical Outage 09-15-2022 Exchange Email and associated Control Panels” »
Details Change Title: Microsoft Exchange Server Update Change Type: Routine Risk: Medium Start Time: Tuesday, 09 August 2022 23:00 (Pacific Standard Time) End Time: Thursday, 11 August 2022 03:00 (Pacific Standard Time) Expected Downtime(min.): 15 Services Impacted: All Exchange Services Expected Impact: We will be installing urgent Microsoft updates that require rebooting your server. Individual…
Read More “HOSTED EXCHANGE Maintenance Notification: 24098” »
Start Time: Wednesday, June 22, 2022 1:00 PM End Time: Thursday, June 23, 2022 5:47 AM New Event: 1950 Outlook for Mobile/Mac Connectivity Issues Started at: Wednesday, 22 June 2022 16:00 ET Updated at: Wednesday, 22 June 2022 18:08 ET Summary of Issue: Due to a recent Microsoft update, Intermedia-hosted mailboxes and external accounts (non-Microsoft hosted accounts such…
Read More “RESOLVED – 06-22-2022: New Event 1950 Outlook for Mobile/Mac Connectivity Issues” »
Starting on June 1, 2022, the pricing for all Windows Server Licenses running on our cloud instances will change. Here is what you need to know: – SBO is moving to a simple and predictable pricing model for Windows licenses – Windows Server Standard will cost $14/vCPU (per core) – Windows Server Datacenter will cost…
Read More “Pricing for Windows Licenses changing on June 1, 2022” »
